Agentic AI Solutions

Agentic AI Solutions That Move Business From Static to Smart

Today’s systems react. Tomorrow’s systems act. We build agentic AI solutions that take initiative - to coordinate tasks, enhance customer experience, and improve operational flow. Shift from reactive tech to proactive intelligence with Sundew.

AGentic AI

Agentic AI adapts,
acts independently and
integrates across systems.

It outperforms conventional automation where rigidity limits scale and responsiveness.

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Our Service Capabilities


End-to-End Autonomous
Workflow Automation

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Automate workflows with AI agents managing tasks independently.

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    Task breakdown coordination
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    Cross-system operation
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    Bottleneck elimination

AI-Powered Customer
Support & Virtual Assistants

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Deliver 24/7 AI support that resolves issues and manages escalations.

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    Natural language understanding
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    Issue resolution autonomy
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    Smart escalation

Advanced Data Analytics
& Predictive Insights

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Analyze data autonomously to reveal trends and forecasts.

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    Trend identification
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    Forecast generation
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    Data interpretation

Personalized Marketing
& Sales Automation

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Automate lead nurturing and sales qualification efficiently.

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    Lead qualification
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    Prospect nurturing
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    Sales automation

Real-Time Monitoring
& Autonomous Incident Resolution

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Continuously monitor systems and resolve incidents automatically.

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    Continuous monitoring
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    Issue detection
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    Automated resolution

Custom AI Agents

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Tailored AI solutions designed to solve unique challenges.

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    Custom integration
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    Autonomous operation
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    Continuous learning

Our Industry Competency for Data & AI

  • Insurance & Warranty

    Insurance & Warranty

  • Healthcare

    Healthcare

  • Retail & Luxury

    Retail & Luxury

  • Energy & Utility

    Energy & Utility

  • Travel & Hospitality

    Travel & Hospitality

  • Professional Services

    Professional Services

  • Manufacturing

    Manufacturing

  • Telecom

    Telecom

Business Cases that we have addressed

Sundew’s Data & AI pillar focuses on enabling "Intelligent Enterprises" through advanced analytics and AI-led efficiency. We assist businesses & enterprises in moving beyond the "experimental" phase of AI into integrated, production-ready solutions.

  • Longitudinal Cohort Intelligence

    A New York Insurance provider struggled with "black box" renewals, lacking visibility into persistence decay curves across specific policyholder segments.

    Without granular data on when and why customers lapsed, leadership could not accurately predict long-term loss ratios, optimize Lifetime Value (LTV), or transition from reactive churn management to predictive lifecycle orchestration.

  • Distribution Analytics

    Distribution leadership evaluated performance solely on top-line sales volume, masking a critical profitability leak.

    High-volume agents were frequently onboarding "low-persistency" business that lapsed within a year, causing the firm to lose money on acquisition costs while rewarding agents for business that lacked long-term enterprise value.

  • Hospitality

    Sundew engineered an AWS-based Lakehouse for European catering leaders, unifying SAP S/4HANA, CAR, and custom data. This 360° supply chain analytics platform optimizes pricing, vendor performance, and procurement.

    The solution drives margin growth and spend consolidation by identifying price variances and eliminating procurement leakage.

  • Omni-Channel Attribution

    A leading insurer faced severe data fragmentation across 50+ external marketing partners and internal ERP systems.

    This "Attribution Gap" made it impossible to link specific marketing spend to actual policy issuance, resulting in inefficient capital allocation and a lack of transparency regarding the true ROI of various distribution channels.

  • Healthcare (OCR Reading)

    For a leading listed healthcare chain we implemented a Gen AI solution that can read from various medical documents and handwritten prescriptions and ingest the data into the healthcare management system from where the next clinical actions are triggered.

    The solution used both structured and unstructured databases to bring in efficiency in the process automation.

  • Legacy Data Migration With Zero Data Loss

    Sundew modernized a 15-year legacy O2C ecosystem for a leading Indian healthcare provider. We executed a mission-critical migration ensuring zero data loss.

    This transformation ensured total business continuity, enhanced operational visibility, and established a future-ready foundation for accelerated enterprise growth using Azure Stack.

  • Retail & Luxury

    Sundew engineered a demand-driven inventory and procurement system ensuring zero stock-outs while maintaining optimal inventories.

    By factoring in lead times between the shop floor and distant warehouses, the solution synchronized the supply chain, optimized storage density, and streamlined fulfillment through predictive demand signaling.

  • Energy & Utility

    Sundew implemented hyperlocal demand forecasting for a major utility provider using advanced Machine Learning. By precisely predicting consumption, we optimized energy generation and distribution, significantly reducing production costs.

    This data-driven approach ensured consistent SLA compliance and enhanced grid reliability through superior operational efficiency.

  • Telecom

    We engineered a optimum pricing model for Tier 1 and 2 markets to maximize prepaid subscriber retention by analyzing BSS data, including onboarding patterns, usage metrics, and recharge behavior.

    We delivered optimized tariff structures that enhanced CLTV and mitigated churn for leading telecom operator.

  • Travel Retail

    For a large Travel Retail chain we developed product and promotion recommendation system for each individual customer which resulting in significant uplift in CLTV.

    This solution was implemented embedded with their Mobile APP to give real time recommendations and offer details in the relevant shop floors.

  • Professional Services

    We deployed an Intelligent Document Processing solution for an insurance back-office provider by automating complex, unstructured document extraction for US carriers.

    By integrating Human-in-the-Loop AI, we improved accuracy and accelerated processing speeds by 9x, significantly reducing manual effort and enabling seamless operational scalability.

  • Manufacturing

    Leveraging the Microsoft Stack, we designed and developed a "single source of truth" for a leading consumer durables enterprise.

    By unifying raw material tracking, batch processing, and finished goods data, we synchronized the end-to-end supply chain, ensuring optimal inventory visibility and consistent, timely product delivery to market.

Efficiency at Scale

Value across customer, operations, and service layers.

  • Faster task completion

    AI speeds workflows, helping teams complete tasks faster and more efficiently.

  • Reduced manual input

    Minimize repetitive work with intelligent automation that frees team capacity.

  • Stronger service response

    Deliver faster, accurate solutions that strengthen customer interactions.

  • Consistent user support

    Maintain consistent assistance across channels for seamless experiences.

  • Timely business actions

    Use AI insights to act quickly and drive smarter, prompt business actions.

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Delivering Adaptability, Intelligence, and Momentum through
Purpose-Built Technology and System Solutions.

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Context-Aware Systems

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Autonomous Coordination

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Intelligent Routing

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Seamless Integration

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Predictive Assistance

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Dynamic Coordination

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“I have worked with Sundew since 2007 on almost half a dozen different projects related to web and software development. Their quality of work is unquestionably world class.  Their customer service and responsiveness is impeccable and is refreshingly different from other similar India based IT solutions providers. They are my first choice when it comes to IT services.”

Rahul SarkarCEO, Chiketa Eximan, USA

“Our decision to work together with Sundew was based on the commitment of the owners that they will deliver regardless of planned effort with their personal involvement. We enjoyed the friendly collaboration and the sense of humour was always there even in tough times.”

Charly Graf,Managing Partner & Co-founder Bluecoons, Zurich

“Your team has been fantastic to work with from day one. We’ve been especially impressed by your professionalism, responsiveness, and genuine interest in our company’s growth. It’s clear that you’re not just focused on delivering a product, but on building a partnership that helps us succeed in the long term, your Insurance domain knowledge is worth mentioning.”

Project DirectorMajor Title Insurance Company, USA

“A big thank you to the entire development team for your exceptional work on every project that we have worked with since last 12 years. Despite tight timelines, your speed, quality, and consistent support have been truly impressive.”

Russell LucasMD, Sadekya, Curacao

“Sundew’s approach was refreshing; they understood our DNA before writing a single line of code. Their agility and precision outperformed even the global consulting firms we’ve worked with.”

Ritu MittalCEO, Suraksha Diagnostics Ltd, India

“They’re able to deliver everything that you communicate to them. A great team of engineers and designers. Their outlook towards design and customer experience is very very in-depth. The best part of working with Sundew team is the way they collaborate and always there as a partner to your project and ambitions.”

DanDirector, Noetek, USA

“Sundew Solutions was the perfect partner for my project. They were easy to communicate with and understood what I needed from the jump.  Edits and adjustments were easy to work through. My project was completed on time and exactly as I wanted. They over-delivered. I will be working with them again.”

Bryan GrayCEO Happen Media, USA

“Sundew was the perfect find for Flemingo International. They are meticulous and disciplined in their work, ensuring projects are delivered on time and without compromise on quality. After a three-city tour across India, meeting various developers, we felt Sundew was the best match, and I am happy to say that we have absolutely no regrets.”

Karan AhujaExecutive Director, Flemingo Group,. Dubai

“Sun Dew has been incredibly responsive and has continuously supported us by tailoring their creativity according to our requirements. The senior leadership is personally involved, making the entire engagement experience seamless.”

Dr. Ashwini TribhuvannGM -White and Brief Advocates and Solicitors, India

“Working with the Sundew team has been much more to me than a professional arrangement. The people there have become akin to family. They are a company that invests and ingrains themselves the way true stakeholders would and more. I’m forever grateful to them for the effort and energy they’ve put in. I’m proud to call them partners.”

David MorenoCo-CEO Liberty Home Guard LLC, USA

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