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Design thinking is an actionable approach to combat with several problems that cannot be solved with standard methods and approaches. It is an ideology to crack the tough nut by adopting a designer’s mindset and dealing with the issues from a user’s perspective. The ‘design thinking’ processes foster creativity, innovation, user-centricity, and out of the box thinking. It aims at landing on practical solutions that are-
It is extremely important to prioritize human needs and tackle the complex problems that were previously ill-defined. With a methodical approach in design-thinking processes, you have to reconstruct the crisis in a human-centric way, stimulate your thoughts and bring on as many ideas as possible in brainstorming sessions, narrow down the relevant ones, and adopt a hands-on approach in prototyping and evaluating.
The concept of design thinking was first initiated to respond to human needs. The first stage focuses on how to understand the problems before tackling it. Humans, not technology are the drivers of innovation. Hence, stepping into the user’s shoes to understand their experience is one of the most essential steps to empathize with your target audience.
Empathy allows designers to gain insight into the user’s mind to acquire a substantial amount of information regarding their needs, and problems that trigger the need for certain product development.
In this stage, the designers need to put together all the information they have gathered in the empathize stage. They analyze their observations, synthesize them to define the primary problem. It must be noted that the problem statement must be defined in a human-centric manner.
Instead of clarifying the problem as your company’s wish or need, define it from the user’s perspective. For example, instead of saying, “We need to increase the personal care and hygiene products among women by at least 10%, a far better way to define the crisis would be, “women need to use personal care products and maintain their hygiene to be healthy.”
Design thinking is a solution-based process. In this stage, the designers generate ‘out of the box’ ideas and come up with different potential solutions. After analyzing and synthesizing the human-centered problems in the earlier stage, the ideation stage gives room to evoke new ideas and think about alternative ways to evaluate the problems. Several ideation techniques are-
Brainstorm technique and the worst possible idea sessions are judgment-free zones which help the designers to stimulate free thinking. At the beginning of the ideation phase, it is important to get as many ideas as possible. By the end of the ideation process, you must pick some relevant ideas so that you can move forward to providing the elements required to implement those.
Having identified the best possible solution, we aim at implementing those solutions into prototypes at this stage. Prototypes are the ‘scaled-down’ versions of the concept the designers want to test. Prototyping strategies must be tangible to test on the real users.
Depending upon what they are testing, the designers can work on interactive digital or basic paper model prototypes. They are tested and lead to three possible outcomes. Either they are accepted or they are re-examined, improved, or they are rejected based on the users’ feedback.
As design thinking is an interactive approach, the designers must deal with the repeated changes throwing at them. They have to omit certain things, uncover the flaws in the prototype, and revamp it accordingly.
Having narrowed down the best solutions during the prototyping stage, the designers rigorously test it in the final stage. This phase helps them to identify where the prototype works well and where it needs some improvement. When a testing session has been run, the evaluators observe how the target users have reacted. With an observation of the user-prototype reaction and verbal feedback of the real users, the designers amend their design or come up with a brand-new idea!
With a profound understanding of these five stages of design thinking processes, the designers will be empowered to implement the Design Thinking methods to solve complicated user-centric problems.
With user needs constantly evolving, even design approaches are shaping the future of dashboard designing, making business intelligence tools more interactive and user-centric
Thinking about Implementing Design Thinking? Consult with us!
Write to us support@sundewsolutions.com
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Thoughts and Trends Across Our Focus Areas
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6 Ways to Improve Landing Page Conversion Rates
Landing pages are an essential element of inbound marketing practices, having close association with conversions. If your landing pages are fully optimized and refined to improve every last element, then Companies can generate a significant number of leads.Whatever your business goals are, the purpose of landing pages remains unchanged and will do until the end of time - to convert. Ideally, you want every page on your website optimized for conversions, but landing pages need extra effort.Creating a landing page that can really convert, requires precise headlines, thoughtful offerings, and call to action. Your landing page deserves to be as close to perfect as possible, because often you've spent money on acquiring that traffic, be it through paid search or promoted posts. In order to quantify that investment, landing pages should be designed with a specific goal in mind to see some sort of a return.There's an art to creating high converting landing pages and even if you master that art you should try making these little improvements too. This will help your conversion rate climb. You don't even need to hit double figures to make this exercise a success - even a 2% improvement is likely to double the number of leads you're currently capturing.Here are six keys to boost your landing page conversions:Create a compelling openerEach sentence matters. But most importantly your opening sentence and closing sentence matter the most. Those are the ones you peg the reader with. Once you compose, read the first sentence of your landing page and analyze does it compel you to read on? If it doesn't, keep trying.Always deliver valueOnce a visitor lands on a page, the first thing they will notice is your headline and the Meta description. So grab the attention of your target audience with an irresistible copy and visual elements that will lure the reader in on the promise you made in your headline.Remove distractionsYour landing page is designed with one goal in mind. Anything that doesn't directly contribute to that goal is a distraction and should be avoided like pop-ups, flyovers, overly prominent share buttons, sidebars, etc.Mobile mattersYou already know the importance of optimizing your landing pages for mobile. The parallax background and autoplay video look might look good, while on display on a desktop. If it hinders the mobile experience, it has to be removed. The best landing pages are often the ones that are simple.Use directional cuesUsually, landing pages contain multiple elements including text, headers, photos, graphs, charts, and tables. To manage such elements effectively, you may also explore our guide on six tips to make a great dashboard UI for better design inspiration.. To make it clear where the reader's attention should turn next, use directional signifiers or even an image of a person pointing at the CTA. You'd be amazed how much directional cues can improve the flow and invite more readers to convert.Use awesome imagesPeople often browse web pages, but if there's an image that stands out, they'll be more inclined to slow down and stick around. So, you should abstain from using clichéd stock photography in favour of striking visuals.Whether your landing pages are performing exceptionally well, averagely, or poorly don't settle for what you've got. Keep on refining them, because for every percentage point your conversion rate jumps, your revenue jumps considerably more. Always optimize, test, refine, and repeat the process all over again. For more details, you can get in touch with our experts at sales@sundewsolutions.com or call us at +91-98367-81929.
5 Benefits of Coding with React Native
React Native was first introduced by Facebook in 2013. It is a programming language that allows developers to build cross-platform mobile applications using JavaScript. This particular framework comes with many tools that are best for web developers.Furthermore, it has brought a style to UI development that hinges on a modest idea. As per React Native, UI is a function of data and if that data changes, UI must also change. With React-Native it is possible to develop an application once and deploy it on both iOS and Android. React Native allows developers to see their code and incorporate on real mobile screens at the same time. Some of the benefits of React Native are outlined below: Community-drivenThe development of the React Native framework, responding to the need of the developer community, combined the advantages of mobile app development with the power and agility of the native React environment.There are substantial advantages to using such a community-driven environment like the availability of a huge team of enthusiastic JavaScript and Native developers keen to share their knowledge and expertise and huge catalogues of freely available components.If you choose React Native for developing a mobile app, you do not have to be concerned about the framework falling behind in terms of improvements in mobile software. React Native is consistently improving, so one can always be assured of having the application built on the best of technologies. Maximum code reuse & cost savingBy using React Native, one can deploy the same code on iOS as well as on Android. This saves a lot of development time and cost. Ideally, this will cut the development effort by half. While in practice, the cost saving will be a little lower but it will make the investment worth your while. As per the recent studies, about 90% of the code can be reused between Android and iOS, but it would be wise to calculate some extra time for practical alterations as well. Live reloadReact Native allows you to create powerful mobile applications with additional feature like ‘live reload’, enabling you to immediately see the result of the latest change that you have made to the code. If you have two windows opened – one containing the code and the other showing a mobile screen as a result of the code – you can immediately see the effect of what you have changed in one screen, or on the other screen. Strong performance for mobile environmentsThe React Native architecture is very well tuned to mobile devices and they are relatively faster than Native apps. It makes use of the Graphics Processing Unit, while native platforms make use of Central Processing Unit. Modular and intuitive architecture similar to ReactThe modular and intuitive interface makes it easy for other developers to delve into someone else’s project and build upon it. This surges the flexibility within a development team and makes it easier to create updates and upgrades to web applications. Also, testers will need less time to understand the programming logic and build appropriate testing setups.Benefits of Coding with React Native can be further extended from web to mobile and vice versa. These merits are worth considering before kicking off with React Native.
Five ways how Chatbots can offer better Customer Service
Chatbots are used everywhere nowadays be it in receiving orders or responding to queries. Most companies are leveraging chatbots for operation purposes to get better outcomes. Many big giants in the industry are referring to chatbots as the next big thing for data management and customer servicing.We are all aware of the buzz that chatbots have created in the business sphere. However, it is a computer program that is capable of initiating a real conversation via chat interface and has a wide range of applications for any type of business. Chatbots are equipped with AI, Machine Learning (ML) and Natural Language Processing have the knack to understand and process human language making it easier to solve human queries.Here’s how chatbots can enhance your customer’s experience:Instant customer service and supportWe are often put on hold while in the middle of a conversation with a customer service representative and this process requires patience and most importantly your customer’s valuable time. Luckily, a chatbot will help you solve this problem. Your customers will never have to wait as a chatbot will answer all your queries in a fraction of second. This allows customer service representatives to focus on more critical issues and leave a positive impact on the customer.Personal service and increased salesChatbot assists in making purchasing decisions, making recommendations based on customers’ preferences and searching for a product catalogue which proves helpful for the customer as well as increases profits for your business. For some reason, if a customer exits a site without making a purchase, the chatbot remembers the last conversation with the customer and makes recommendations accordingly.Access to a larger audienceChatbots allows businesses to access a wide range of audience as there are more than one billion active users who are using messengers or similar applications. It simply means that with just a single click, one can approach more than a billion users.Round the clock availabilityThe purpose of having a chatbot is that customers can initiate a conversation at any time as long as they are using a messenger application on which the chatbot is employed. This proves to be favourable as it can solve any basic issue by a customer during non-working hours.Chatbots can predictChatbot always recollects previously held conversations with a particular customer which benefits the company in predicting the targeted customer base while devising a strategy. The more you know your customer, the better your business will perform.Having a chatbot for your business makes it possible for you to understand your customer requirement which helps in initiating a series of questions. This also allows a business to know the preferences, likes and dislikes, etc. based on these data, an organization can plan the marketing strategy and approach to the target audience.
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