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The year 2020 forced businesses globally to focus on adapting Digital Methodologies as one of the primary mediums to stay afloat and reach their target audiences. For the past few years digital and design have grown in many folds, but the trend for 2021 looks promising for achieving Innovation through Strategy, Design & Technology.
The web design trends of 2021 appear to be more realistic and illusory. Web designers and developers globally are blending aesthetics with technology to reflect just how much a part of everyday life websites have become. In this article, we are focussing on the top 10 web design trends in 2021 to make your website makeover look easy to understand and impossible to ignore.
Mobile-friendly web design has been on the rise for years. However, 2020-2021 are the years that are experiencing mobile traffic skyrocketing into serious figures. A mobile-first design allows people to easily browse through the website and also buy from your website on their mobile devices, get information about what they want, inquire about the products/services etc.
3 must-have factors for your mobile-first strategy:
There is only one thumb rule: your website needs to load ultra-fast on mobile browsers. To check where your site stands, you can check the Page speed insights tool by Google. If the speed of your website is below 2.5 sec and Google Insight value is above 70% then you are on the safe side, other than that you need to optimise your site for faster loading speed on Mobile devices.
Your website needs to render across all devices and form factors, which is why making a website responsive is a key factor. It’s important because you do not want to present a bad visual experience for your site visitors. Check out the responsiveness of your site with Google's mobile-friendly test tool here.
It's a type of pages that are specially designed for sites to load faster on mobile devices through its stripped-down HTML code. According to “KISSMetrics” AMP pages are going to gain momentum in 2021 and further. Through google’s AMP test tool, you can check AMP responsiveness for your pages.
If you are missing any of the factors above that leads to a loss of well proportionate traffic as well as the business as explained by the image above. By focusing on a mobile-first strategy, it is to gain momentum in online business and lead ahead of the curve.
Here are some valuable tactics and techniques to try to make your website load faster on mobile devices
What should you implement?
The temptation of having resource-heavy websites packed with many graphical elements and third-party integrations bogs down the loading time of the website and also this is way out of the trend of designing modern websites. Eventually, the visitors lose patience, leave the web pages, and the bounce rate escalates. All that means a negative user experience leads to a loss of businesses as well as an impression on the mind of users.
First of all, you need a proper analysis of the user experience of your site. To analyze it properly, you need to take care of certain metrics that are valuable to track the user experience. Google has created a HEART framework to test data-driven decisions for the user experience. Basically the metrics you can track
If these metrics are very poor then you need to focus on these metrics to make the user experience more impeccable.
Why does it matter the most? - A study shows a well-designed user interface could increase conversion rate by 200% and boosts sales up to 400%. So it's essential to keep your user experience on top priority in 2021. Here are the steps you should follow to keep it updated:
Minimalism, sometimes called “flat design” isn’t a new trend in web design. Still, it has typically been associated with a lot of clean, white space to highlight the elements. In present times minimalistic design books bespoke and clean, it is also a very powerful technique for modern web designs.
Applied correctly, minimalism can help us focus our designs in order to simplify the user journey throughout the website. A study conducted by EyeQuant suggests that clean design results in lower bounce rate. Minimalism has brought additional benefits to websites, in faster-loading times and better compatibility between screen sizes.
Neomorphism promises to usher us into the paradoxical age of minimalist realism. This trend was largely supplanted by flat designs, which simplified icons and colours in a way that was more uniform and easily identifiable. It represents a merging of both trends, with designs that mimic physicality through selective drop shadows while being overlaid with semi-flat colours. This effect allows designers to reclaim the tactile experience that was lost in the flat design era, and in turn, heightens the user’s connection to the design.
Suggested best practices to get the best out of minimalistic design for your webpage and brand:
Content-driven web design is a method that involves using content and page structure to reflect the visual design. Before you start sending your web designer photos, graphics, and colour choices, you first need to think about what information you want on your website and how that information will appear on the screen.
Using a content-first strategy is also important as it drives you to think about exactly what are the pain points of your customers you are addressing. It helps you prioritize the requirements of your customers over anything else. Ultimately, the most important information is what the customers are searching for.
First, you need to make a clear strategy of how many pages you will have on your website and what will be on each page. It’s no secret, most advanced websites track your browsing history and know our locations. However, cutting edge web agencies display dynamic content, based on past user behaviour. In 2021, there was no use in creating generic content to serve everyone.
A customised content strategy can help you by having returning visitors to your website and thus it increases the chances of conversions. For e-commerce websites and brands, focusing on personalized content is very effective and important. Displaying recently viewed, saved, or liked products for online shoppers can lead to increased conversions. Highlighting abandoned cart content is also crucial for returning customers and maintaining a higher conversion rate.
Here is the recommendation for a content-driven web strategy for 2021
Abstract shapes which consist of geometric primitives like squares and circles can come across as simple, minimalist and restrictive. In most modern web designs we see a lot of adoption of abstract art, they are taking centre-stage in design and still evoke emotion, compared to the use of stock photos and illustrations. In 2021, web designers were incorporating them into the compositions that exude freedom.
Combining photography and illustration in one graphic is a modern and eye-catching way of placing images on your website. It’s a striking trend that is effective at grabbing attention and revealing a story behind every visual.
If the content or layout is unattractive, around 38% of them will stop engaging with a website.
Around 66% of users would rather look at a head-turning designed site than a simple or plain one. Combining photography with graphics turns boring images into something new, fun, and engaging to draw attention.
Use a concoction of an illustration and abstract art as the main image on your homepage. It’s been evident that people spend an average of 5.9 seconds looking at a website’s main image. Combining photography with illustration is a modern approach to replace boring stock imagery with fresh graphics.
Here is the recommendation from us:
We have seen smart ways of storytelling in the past. In 2020 we experienced brands doing storytelling with the scroll. 2021 is a must-have trend and brands should explore this new trend which came into the picture recently. It is the best way to present a brand story creatively with smart narratives along the scroll. Also called Narrative Visualisation, it consists of creating a logical sequence of related (data-driven) visualisations, or visual elements, needed to convey a message to an audience in an engaging and effective way. If we talk about early adopters, mainly with tech brands, car brands, product launches recently, this kind of narrative comes into the picture.
According to UX planet, this is the decade for scrollytelling and we can see a lot of design evolution accordingly. For users, scrolling is a natural gesture. How about using scrolling as an effective technique to produce new-age navigation through websites that engage users effortlessly.
Research shows a drastic increase in user engagement over 25% when scrollytelling is implemented.
Suggestion to be implemented to establish scrollytelling
There are 2 types of visual aesthetics that are changing and trending in the game recently. Either you choose a smart colour gamut or colourless design to give a traditional vintage appeal. Sometimes you can also try visual elements with retro, sepia and cinema-grade to fit the properties of what you are looking for. But the real trendsetters recently has been the dark mode trend, which has received an overwhelming response from users across the globe. As they are saying, Black is the New White!
Also to suit the mood boards for brands and their wide range of products and services, web designers are finding middle ground in soft colour palettes, like wholesome greens, pastel blues, warm browns or light pinks. These not only make the website colours less jarring than pure black or pure white, but they also induce calm and visual relaxation.
Colour schemes in web design have been trending towards gradients as well for a while now, with three-dimensional colour transitions becoming more lifelike than ever. Taking their cue from Apple’s Big Sur OS, it is expected that colours that need to be used are saturated and three-dimensional, almost like extracting right out of the screen
Using colour mindfully to evoke certain moods will be significant in 2021. Colour psychology, the study of colour’s impact on human behaviour, has been around for designers to interpret some general feelings associated with colours. While green typically denotes nature and organic products, red symbolizes passion and energy. In 2021, web designers will focus on implementing colour mindfully to evoke the mood a site is meant to represent.
There are a smart combination of colour aesthetics to try this year
We are experiencing a long-range of explosions in typography which was virtually impossible a few years back. In recent years brands have been strategizing more about typography, styles, colours, decoration, hover effect, icons and emojis to express through text and increase brand engagement.
Here are some suggestions to try out which may gain momentum in 2021:
Nowadays, rising numbers of UX/UI designers add interactive or animated elements, like audio or video media, scrolling interactions and more to websites to design interactive websites that can attract and encourage more site visitors to read and engage with the site contents. That is also why user-interactive page design has become an overwhelming trend in website design.
Here is how content affects user-interactive pages, a research study by demand metric suggests lead conversion increases up to 70% in user-interactive pages rather than a passive page altogether.
Here a question that may arise about how user-interactive pages are going to enhance conversion.
The immersive experience is different from the multimedia experience. Augmented reality is the new category brands are exploring nowadays and it's going to be hot in 2021. Mainly during the pandemic time, it grossed momentum as mobile brands and car brands launched several products at that time.
Augmented reality and smart parallax are related somehow to visualising a brand, product or service in a unique way. Technology is quite new and brands are adopting it faster.
Why it’s Hot
How to implement
Websites are again increasingly making a paradigm shift since 2020. Previously it was just ok to have a web presence for your business, but post-2020 it has not only become a mandate for all businesses and brands globally to have their own web presence, but everyone is focussing on getting the best in terms of their web presence to adopt and attract users/customers. It is already a race for businesses to provide a unique user experience across their websites.
As we move through 2021, there are a few trends that are here to rule– quick website loading time, simple and clean look and feel, limited and effective content strategy and mobile-first strategy. Mobile commerce will also become even more important for selling to retail and boutique brands. As people are now spending significant time online browsing through sites and applications, there’s a growing need for a website that is fresh, engaging web designs to draw visitors to your pages.
Thoughts and Trends Across Our Focus Areas
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E-commerce solutions in the COVID19 World – How they will re-shape industries
Coupled with the vulnerable condition of our health, COVID 19 has also hit the world economy hard. Production has slowed down due to the unavailability of raw materials, the absence of labor and the companies are finding it extremely challenging to cope with the towering manufacturing price. In this ‘war-like economy’ how does one survive and sustain? Here, we have tried to highlight some methodical e-commerce solutions by which a business will be able to avoid extinction during this global crisis. Due to the declining demand for certain luxurious products, devastating supply chain, difficulties in getting inventory from the suppliers, and delivering it to the customers, many businesses have already stumbled, and some of them are tottering. As brick and mortar shops are rolling down their shutters due to the worldwide lockdown, the shop owners also have flocked online to continue their business. Are you focusing more on selling ‘need to use’ products than ‘good to use’ products?It is time to rethink these lines and how you position your product line. In this scenario, choosing a customized e-commerce solution for your brands and enterprises is crucial to reach out to your customers and ensure a faster ROI.Welcome the Novice shoppers with a Simplified E-commerce solution!As social distancing is the only effective master stroke one has, against the bio war, most of the customers would turn their heads from the physical grocery stores to online. The people, who have never been used to buying their essentials in the online cart, may find it difficult to perform their shopping. For the newbies and not so tech-savvy shoppers, simplifying the e-commerce solution is the one way or the highway to boost your sale! Top E-commerce giants are now focusing on speed and simplicity to drive mobile conversion. According to the experts interviewed by Business Insider Intelligence, it is becoming faster and easier in various facets of mobile checkouts. Make shopping easier for your buyers with Advisory Services and better information!With the evolution of AI, chatbots have made their way to e-commerce in recent years. Chatbots are primarily generated to respond to the customer’s queries about payment, delivery, and products.The chatbots now go beyond this limit by providing shoppers with a customized shopping experience. Would it not be amazing if customers could say, "Alexa, show me the shoe ideal for my morning jog."There must be many times when customers discover that they could get their favorite bag at almost half the price they invested. A virtual shopping assistant reflects shipping pop-ups and offers discount codes. So, if a customer always feels guilty about their impulsive shopping decision, they will get a shopping companion even at the wee hours.In the age of personalization and recommendations, your e-commerce site should be “U-commerce” for the Customers. Many celebrated coffee companies are now leaning towards AI to track customers’ coffee preferences and sell the exact kind of coffee they love to taste.So, how can they sell coffee brewed by Artificial Intelligence?The buyers are instructed to scribble down his/her expectations and preference of coffee by filling a form reflected in the chatbot. Later, after having that coffee, they are also encouraged to provide feedback regarding the taste and flavor in another questionnaire. Launch a Sharing Economy Business Model: Give Access instead of OwnershipBecause of the vulnerable financial state of many of your buyers in Post-pandemic time, you may experience a noticeable decline in the business. With the access economy, your customers can access or use your products without owning it. It won’t also burn a hole in their pocket as they do not need to bear the high purchasing cost.A reputed company in the USA has launched a monthly vehicle subscription service to provide a daily commute opportunity and weekend driving thrills to the car lovers via mobile app. Also, a car company in Germany followed the footsteps which reflect their agenda, "Own the experience, not the car". Along with adopting innovative business models, using social media to promote your business post-COVID-19 can further help brands connect with cautious but digitally active customers.E-commerce as a Service in the New World! A leading American furniture company sells furniture as a renting service in workplaces. Instead of purchasing the office equipment and the ergonomic furniture, the clients can rent them against a monthly charge. This solution proves to be quite a convenient and cost-effective option now when the workplaces are shifting to home. You can rent a similar chair and desk which you were comfortable using in your office. Provide a Brand New Shopping Experience to your Customers! Make it Fun with More Discounts and Surprises!Think about the Surprise Boxes for the subscribers available for quite a time already in the market! Those surprise boxes are packed with new stuff so that the customers explore something new every time.Regarding this, an excellent approach has been taken by a growing cosmetics e-commerce sector in the USA. They are now emphasizing more on giving discounts more on self-care products. Their monthly subscription boxes are adorned with wellness goodies that provide relaxation in the depressing lockdown. They arrange special gift coupons with interesting contests like: “Share a therapist-curated activity & get a product from us essential for your beauty regime at half price!” This sounds amazing! Isn’t it?Now, what makes a user-friendly robust, scalable, and also data-driven eCommerce solution?Custom E-commerce SuiteData-driven evaluation techniques for business insightsMultiple Device Responsiveness-Take your business at your Customer’s fingertipsIncorporate more mobile-friendly features in your e-commerceMake your site 100% compliant with Cybersecurity GuidelinesWe have tried to discuss ideas and directions to help you re-imagine the way you do business in the ‘New Normal’ scenario. If you are looking for more ideas for innovative solutions to be back in the game, Email us or talk to us at +91-98367-81929
5 Reasons Why Customer Experience will dominate over Digital Strategy
In today’s industry of rapidly growing interfaces, customer experience (CX) has become progressively more important. Today's customers are smart, tech-savvy, time-starved and want their needs to be gratified instantly. With every move, people like to access the internet for numerous purposes; be that to shop, find information, book flights and so on. A critical part of that experience is the easiness with which one can find access, review or buy products and services. For businesses wanting to attract and convert, should focus on user experience which is vital to their success in generating revenue.When it comes to developing and executing modern digital marketing strategies, UX is often neglected. Studies show that 79% of users search for another site if the one they landed on does not live up to their expectations. Building a great online reputation and investing in customer experience is now the main focus of businesses; so we have put together a list of reasons why looking after the company’s customer experience is important.Improves customer satisfactionCustomer experience is the key to surpassing your customers’ expectations. Brands have to be accurate, reliable and provide the service they guaranteed. The opportunity lies in the ability to deliver what you promised and provide that extra care and support to your customers. A satisfied customer contributes more revenue than an unsatisfied customer. The main goal is to create a consistent CX across all touch points to exceed your and your customers’ standards. Turns new customers into loyal customersCreating an experience really impresses buyers and ensures that they will keep doing business with you in the future. There are multiple things that impact a brand’s reputation and above all the way it responds to complaints that reflects the credibility of the brand. Customer service is an important part of developing brand loyalty, and the way you respond to unhappy consumers will determine what they say about you later. If their issues are dealt with correctly, then chances are they will become your loyal customers.Increases customer advocacyWord-of-mouth is one of the most powerful tools a company can incorporate in their marketing strategies. These days’ people are now looking for third-party validation while making an online purchase. Thus customer advocacy plays a major role in creating amazing customer experiences and embodying the desire for your business to go above and beyond. Using user-generated content is an incredible way to engage customers, reinforce brand loyalty and endorse the brand to other potential consumers.Helps you stand out from the competitionIt is getting harder to distinguish a brand from other businesses as everyone is sharing the same content online. However, a company can achieve competitive advantage through great customer experience which is a perfect tool to help you stand out from your competitors. One of the best ways to do so is by being flawless, concise and accessible to your target audience. Embrace a customer-centric strategy, to engage a consumer who will become tomorrow’s brand advocates.Builds trust & creates a personalized experienceToday’s buyers want businesses to treat them as a unique individual, and know their personal preferences and purchase history. Hence, this data can be used to create highly targeted messages to match customers’ individual preferences, which results in a more personalized experience. Personalized content makes your customers feel special and by doing so, you have a better chance at building trust with them.Ideally, digital customer experience is all about a user-friendly website that cartels seamless navigation simplifying purchase journey, efficient customer support and mobile device compatibility. By combining these elements a business can embrace the new digital landscape, exceed customer expectations and improve the overall user experience. Businesses who effectively implement a customer experience strategy achieve greater customer satisfaction, less customer churn and increased revenues.
Principles of Content Design - Introduction to Content Design
Brands have been starting their Digital Transformation journey, and with it, Websites have become the virtual establishment of most Enterprises. Just like how retailers and service providers showcase their best series of products, it is essential to plan and strategize information before launching them to the Consumers. Good content is necessary to keep the Users engaged, but more than that, their attention is fixed by the Design. Visuals are the main element through which consumers perceive Digital Platforms and, thus, Brands associated with them. With growing competition in the Global market, a slack in Content Design will make you lose one Consumer and help your competitors gain one more. It is thus the Job of a Content designer to collaborate with Software developers, graphic designers, researchers, operators, and everyone associated with the making of Digital products to arrange and structure the right Content in the most suitable and optimal way to be attended by the users. In this article, we will be discussing about - Content Design; Principles of Content Design; And why Content Design is essential for your Web presence. Introducing Content DesignTo put it in the simplest way, Content Design is the job of communicating researched information about a product to the Users in a form that ensures a positive user experience. It is the art of architecting Content through the right Web designs so that users are focused and enjoy the overall experience of gaining information to fulfill their goals. Users visit Websites to fulfill certain tasks. Whether it is buying a product or gathering more knowledge about a product. The achievement of these tasks do not only depend on the quality of the content but also on the structure and functionality of the Website. Easy availability of required information is important, and the main motive behind Good Content Designing is to enhance user experience. This goal is fulfilled by various processes of elaborative research, identifying user needs through Data analysis, and making changes considering user feedback. Sarah Richards created the field of Content Design, and for her - “Content design is a way of thinking. It’s about using data and evidence to give the audience what they need, at the time they need it and in a way that they expect.”Principles of Content DesignTo build an intact Content Design, there are various principles that can be implemented to ensure efficiency. 1. Understanding the GoalEach Brand has a different value to pass down to its users. The most important principle for Content Designing is to understand each value attached to the Brand so that a clear goal can be set regarding what information the users will receive on the other end. The central focus of any Digital Service is to interact with its users, and thus picking Content that fulfills this purpose is essential. 2. ResearchTo realize a need, the first step is to recognize it. A good relationship between The Brands and the Customers can only be achieved if the company recognizes its users and delivers what they require. Finding about the type of Users engaged with a brand and establishing a target audience makes it easier to convey the right piece of information in the right language.User requirements can be easily foreseen with the help of Data Analytics. There are numerous tools in the market capable of Analyzing complicated Data to figure out User requirements so that an impactful transformation can be achieved. Imagining things from the user’s perspective is one thing, but the Power of data analytics goes beyond assumptions and it stands on a scientific basis. 3. SimplicityPeople have different understanding capabilities, but a simple layout is perceivable by all. More than keeping Minimal and plain visual designs, Simple Designs can mean various things. To make the operation process simple is the key to achieve more interested users. Keeping easy navigation buttons, understandable tools to obtain the service, and simple Language helps the Users to claim their required information and achieve their tasks seamlessly. 4. ContextThere might be various reasons why Consumers from different backgrounds visited your Website. To learn all the paths to a Website and adding features that might benefit the users, no matter which path led them in, can enhance User Experience. Building the Content Architecture with the perspective of a User’s context adjusts the Web page to any device and constructs an operational system that appears seamless in any circumstance. 5. Minimal Information The Human attention span has gone down, so an ultimate countdown of time begins as the User approaches the Website to gather information. Thus a calculated series of very important content is to be put on display which answers most of the queries or conducts required tasks. An overload of information is as good as no information. 6. VisualsContent only is not sufficient to grab and sustain the attention of the users. The aesthetics and Visual Symmetry of the Web page also determines User inflow. Colors, Font Sizes, Graphics, Images play an important role to accentuate the Content and a right placement of everything is necessary to create a good Content Design. Without balance between these elements, a user might experience a negative overall experience. 7. AccessibilityWithout presenting the tailor crafted Content and detailed Visuals to the Users, the very essence of Content Designing becomes meaningless. Conveying information to Users can be an amalgamation of various processes. Brands should be prepared to include the diversity of an entire Nation under the accessibility of their Content and services and find ways to deliver their values to all humans. Disabilities between humans should not stand in the way of exchanging values. Newer technologies are making connections easier, expanding the stretch of Accessibility. 8. FlexibilityA flexible Content Design adapts with changing times. Whether a piece of information or the way of showcasing content, Changes need to be implemented according to User feedback. Iterating is an important principle of a good Content design as the user needs change every now and then, and to keep them happy including and deleting things in an inevitable process. Content Design is essential to make a Website stand out from the rest and to gain more User interaction. With these principles, a Brand can make its Digital platform seamless, constructing a positive User Experience. Content can be any piece of communication thus even the minute designs require to be detailed in order to convey the right message, making all the elements of a Website important. Quoting Sarah at last, “The best content knows it has purpose and fulfills that purpose. If it doesn’t, that content is a waste of space.”
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